PalmPay Customer Care Number

PalmPay Customer Care Number

PalmPay is one of the most popular digital banks in Nigeria that also operates in Ghana that has been in the news lately. Whether you are in Nigeria or Ghana, PalmPay has a customer care number that you can quickly call to make injuries and report issues relating to their financial services.

This blog post will give you information on PalmPay customer care number, their email address, and WhatsApp contact.

About PalmPay

PalmPay is a fintech company that offers digital services and payment experiences for consumers and businesses. They have an online and offline payment ecosystem, unlike Kuda, which only has an only-online payment ecosystem.

The PalmPay app is a formal financial account offering digital products and tools that enable you to receive and make payments and manage your finances.

In addition to payment, you can open an account, transfer money, and pay bills via its intuitive digital wallet with speed and ease.

PalmPay Customer Care Number

To contact PalmPay, you can call them at 0700 PALM HELP (0700 7256 4357) for Nigeria, 0800 PALMGH (0800 7256 44) for Ghana, or reach them at [email protected] (NG), [email protected] (GH).

If you reside in Lagos, you can visit their head office at 20 Opebi Rd, Opebi 101233, Lagos.

Does PalmPay Have a WhatsApp Number

Currently, Plampay does not have a WhatsApp number. If you desire to contact them on WhatsApp, you can’t do that presently. Possibly, in the future, it might be possible when they make known their WhatsApp contact, but for now, it is impossible.

However, you can chat with PalmPay customer care service on their verified social media handles, such as Facebook and Twitter.  On Facebook, you can connect and chat with their customer care representative at and on Twitter at

What are the Issues You Should Contact PalmPay Customer Service For?

You can’t just contact PalmPay customer care service if you don’t have an issue to resolve or an inquiry. Issues relating to their app (the app isn’t working correctly, isn’t logging in, or randomly shutting itself), transfer payments (you have to wait 24 hours before you contact PalmPay on a payment transfer), or fixing limits on your account.

PalmPay has different tiers of accounts, and each has its set limits. For example, Account Tier 1 has a limit of maintaining a balance of up to N300,000, and you can only perform transactions up to N50,000.

Other Things You Can Do with PalmPay Customer Care Unit

Here are other things you can do with the Palmpay customer care unit.

  • Get updated information on PalmPay loan services
  • Register for PalmPay POS service
  • Inquire about PalmPay online banking and related features.
  • Request for account opening
  • Report any other issues relating to their service.

Also check: Binance Customer Care Number

Who is the CEO of PalmPay?

Chika Nwosu is the CEO of PalmPay and owns the majority share of their Fintech Company.

What Code Do I Dial For Palmpay?

PalmPay has a USSD code and can be accessed on *652#. You can use this code to perform several transactions, such as bill payments, airtime purchases, checking balances, fund transfers, etc.

Does the Government approve Palmpay?

PalmPay is fully licensed by the Central Bank of Nigeria as a Mobile Money Operator. Also, they are advancing the financial inclusion of the SANEF association.


PalmPay can be reached via phone at 0700 PALM HELP (0700 7256 4357) for Nigeria and 0800 PALMGH (0800 7256 44) for Ghana. Be careful not to trust any number calling and pretending to be a representative from PalmPay. Follow only the official stated numbers. 

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