Dropbox Customer Service Number

Dropbox Customer Service Number

If you are looking for where to save all your work, Dropbox is here for you. Dropbox is the home for all your work, where you can save, share and collaborate on projects to bring ideas to life. This serves as an exciting workspace.

However, sometimes you experience some difficulties or issues, so you must contact the customer service number. This post will look at Dropbox customer service number and the various ways to contact customer service support.

About Dropbox

Dropbox is a cloud storage software where you can quickly save and sync your files to your devices. You can share your files and folders with other people by sending your Dropbox links to them.

Additionally, you can easily collaborate on projects on Dropbox. You can work with clients and colleagues, which is perfect for those who work online and remotely. The advantage of this is that all your files on Dropbox are backed up to the cloud.

Dropbox offers a free plan and paid ones. The free plan gives you access to 2 GB of storage.

How To Contact Dropbox Support

You can access Dropbox support any day from the help center, community forum, and chatbot. Depending on your account type and plan, you can also access live chat and phone calls. Additionally, you can visit dropbox.com/support to access the live chat.

Dropbox Customer Service Number

Not every Dropbox users have access to phone support. Phone support is strictly available to team admins with Dropbox Enterprise and Business teams accounts during local business hours. You can’t access phone support for business trial accounts.

To request a call, follow the steps below:

  • Sign in to dropbox.com using your admin credentials.
  • Dial “Admin console” in the left sidebar.
  • Dial “Help” in the left sidebar.
  • Dial “Phone.”
  • Input the phone number you want to be called on.
  • Dial “Request a call.” You will be called within an hour.

However, if you’re on a Dropbox business team and you’re not an admin, you can ask your admin to visit dropbox.com/support and include you as an additional admin to enable phone access for you.

Phone support and Live chat are available and can be accessed from 9:00 am –to 5:00 pm.

Also, you can connect with them via their social media handles on Facebook, Twitter, Linkedin, and YouTube.

Where Is the Dropbox Email Address?

To find a Dropbox email address, open your Dropbox desktop app preferences. Dial “the Account tab,” and the designated email address for your Dropbox account will be displayed.

Can I Email to Dropbox?

Yes, you can. To email Dropbox, Click on your profile picture or initials. Click Settings. Dial set up next to Email to my Dropbox. Additionally, you can go through the app center to configure and email dropbox.

Priority Email Support

Regarding urgency, you can take advantage of the property email support. Family, business, and professional users can access it. Using the priority email support, you will be replied to within an hour, even the priority email initiated during working days, Monday to Friday.

Can You Receive Support In Your Preferred Language

As a Dropbox customer, you have access to receive support in English. However, you can access languages like German, French, Spanish, Portuguese, and Japanese. But it depends on your plan and location. To see your language options, simply visit dropbox.com/support.

If your local language isn’t captured at dropbox.com/support, you can start a chat or email in your preferred language, and you will be directed to run the team.


Your plan and location determine the kind of support you can access. Dropbox phone support can only be accessed if you own a business or enterprise account and are an admin of the folder.


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